Mail more of what works. Stop paying for what doesn’t.

Lighthouse Results turns your caging files into numbers your whole team trusts — days after the drop, not a quarter later.

DashboardAll clients · Last 12 months
Sample data
Pieces mailed
1,284,600
across 34 drops
Revenue raised
$1,797,000
$24.63 average gift
Response rate
5.68%
72,964 replies
Cost per dollar raised
$0.57
$1.76 raised per dollar spent
Revenue vs cost over timeRevenueCost
$0$60k$120k$180k$240k$210kSepNovJanMarMayJul$0$60k$120k$180k$240k$210kSepDecMarJun
Revenue and cost by month (sample data)
MonthRevenueCost
Sep$118,000$74,000
Oct$96,000$68,000
Nov$142,000$88,000
Dec$210,000$96,000
Jan$165,000$91,000
Feb$131,000$79,000
Mar$149,000$84,000
Apr$122,000$76,000
May$138,000$82,000
Jun$176,000$95,000
Jul$158,000$88,000
Aug$192,000$99,000
Total$1,797,000$1,020,000

Hours back

Your team should be planning the next drop, not keying in the last one.

Response files come back in whatever shape the sender uses. Somebody has to turn them into an answer — and that somebody has better things to do.

The way it works now
  • A day per drop disappears into matching files against the campaign by hand.

  • It all hangs on one workbook, on one laptop, that only one person can drive.

  • The numbers land after the decision they were meant to inform.

The way it works here
  • That day goes back to your team — every drop, without anyone opening a file.

  • Nothing goes quietly missing — whatever doesn’t match is held where you can see it.

  • You learn how a drop is doing while there’s still time to change the next one.

One set of numbers

Stop rebuilding the same report every time someone asks how it went.

“Did it work?” is one question. Answered from three places it produces three answers, and the meeting becomes a debate about whose figure is right.

  • The vendor’s file

    $1,801,455

    Two returned checks still counted.

  • The campaign workbook

    $1,742,880

    A keycode nobody could place, dropped.

  • Last month’s board deck

    $1,768,200

    Cut off before the last week posted.

Everyone opens the same page instead — so the meeting starts at what to do next, not at whose spreadsheet to believe.

Sample data
  • Agency lead

    $1,797,000

    5.68% response · $0.57 per dollar raised

  • Account manager

    $1,797,000

    5.68% response · $0.57 per dollar raised

  • The client

    $1,797,000

    5.68% response · $0.57 per dollar raised

Donors who come back

A good week and a growing donor base are not the same thing.

Revenue tells you what an appeal collected. This tells you whether it built anything — and whether the donors you paid to acquire are still here.

  • Is the base actually growing?

    People, not gifts. One donor giving three times is one person.

    Unique donors
    9,418
    New this year
    3,106
    Returning
    6,312
  • What is a donor costing you?

    So acquisition gets judged on what it buys, not what it spends.

    Cost per new donor
    $58.40
    Gifts per donor
    1.30
    Revenue per donor
    $190.80
  • Do they come back?

    The number that decides whether acquisition was worth it.

    Gave a second gift
    24.8%
    Median days to it
    96
    First-365-day value
    $74.10

New donors by week

Deduped to people, so a strong week is a strong week — not one donor counted five times.

Sample data

Less work for you

The Monday morning questions, answered before anyone asks them.

Nobody stays late building the deck

Returns, package performance and the caging calendar are already sitting there — with revenue per dollar spent in the column your team actually reads.

Package performance (sample data)
PackageRevenueResp.Per $1
FY25 Spring Appeal$412,1806.14%$2.14
Year-End Emergency$338,9407.02%$2.47
Acquisition — Coop A$196,2200.74%$0.82

Clients stop asking you for numbers

Everyone picks what they want and how often. It arrives in their inbox and links back to the live view, so nobody has to chase you for it.

  • Weekly, monthly or per drop
  • Stays quiet when there’s nothing to say

Looks like it came from you

Your logo, your subdomain. Clients see your agency doing sophisticated work — not a tool you resell.

One client’s data never turns up in another’s

Staff, nonprofit clients and caging vendors all work in the same system and never see each other’s records — so nobody has to remember to be careful.

  • Your teamEvery client in one place, no switching logins.
  • Your clientTheir own results, whenever they want them.
  • Your cagerDrops files in and sees nothing else.

Bring one caging file. We’ll show you the rest.

Thirty minutes, your own data, your own keycodes. You’ll see exactly what Lighthouse would have told you about your last drop.

or email nick@lighthouseresults.com